The purchaser accepts that we the seller (Focus360 Pty Ltd) do not
provide 'returns' of purchaser funds once the product has been delivered.
Purchase of the one year access to the FOCUS360 system gives the
purchaser the right to access the system online (at www.Focus360.com) and
use of all online 'tools', resources, templates and storage space
contained within the system.
We offer a guarantee that provided you have been using the system in
accordance with email reminder instructions and for whatever reason the
system does not or stops working, we will refund the purchase price.
Once the purchaser has made payment with a valid credit card a receipt of
payment (tax invoice) will be issued within 24 hours to the purchaser's
nominated email account.
A 'welcome email' will also be sent to the same email address the
purchaser nominated within the 24 hours of purchasing the one year access
to the Focus360 system.
The 'welcome email' contains the first week instructions on a key task
the purchaser (on behalf of their workplace) must undertake and the OHSMS
plan which outlines the initial 26 week plan and ongoing email reminders
the purchaser will receive, each of which explain the process and
guidance on which system 'tool' to use to complete the task.
Should the purchaser not receive one of or both of a) the receipt of
payment (tax invoice) email and/or b) the 'welcome email' they are
advised to contact Focus360 online immediately via email:
Prices quoted and displayed on all pages of our website are expressed in
AUD (Australian Dollars), unless stated as otherwise.